During the Attack
Our team will be available 24/7 on a dedicated channel, created just for your team. This important line of communication can be used to confirm that detected actions are not the work of a real threat actor, so you can react accordingly.
Although you won’t be made aware when we breach your security and gain access to the target data (similarly to a real attack), we notify you immediately if we find any critical vulnerabilities, and again when the test is wrapping up.
We also note any changes we’ve made to the environment (such as account creation or modification) and inform your primary point-of-contact at the end of the testing phase, so they can be promptly removed.