Security & Data Breach Incident Response

Detection

The first critical step in our strategic incident response is to identify and report any undiscovered security violations. Breaches and other security incidents are the culmination of a chain of events. Understanding each step of an intruder’s process provides a complete picture of what happened.

Experienced intruders know how to cover their tracks. Our Global Ghost Team inspects intrusion detection systems, antivirus logs, firewall logs, physical security systems and more, searching for signs of how the attacker gained a foothold on the network.

Response

Once your security incidents are identified and understood, the Global Ghost Team™ uses your organization’s security policy and our vast experience to respond appropriately.

Reporting

Our comprehensive reports include a summary of our findings and actions, as well as our expert opinion and recommendations based on our experience. We provide conclusions that are based on both the presented facts and our expert opinions, with a clear distinction between the two, in non-technical language that anyone can understand.

Recovery and Remediation

Get expert guidance to make informed decisions about restoring or replacing compromised networks and systems. We’ll help your team with the hands-on work of getting back to full operational status while remediating vulnerabilities to help you prevent future incidents. Finally, we’ll recommend custom strategies to improve your security and avoid further incidents.

Containment

We’ll contain the problem as quickly as possible, assessing the damage and preventing further contamination. Throughout this process, we isolate affected systems and compromised machines to stop any damage from spreading.

Analysis

Back in our laboratory, we’ll create a “bit-by-bit image” of each affected component of your network. After detection and response, our team analyzes these images and other evidence to determine what led to the security violation. Specifically, we look for the root cause of the problem, in order to develop solutions and avoid future incidences.

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