Chatbots have been known to provide many helpful benefits for companies and their customer support departments for several years. Chatbots are programs created to create realistic and helpful conversations with others, which is why they’ve been used by customer support departments to streamline and automate certain customer-facing tasks.
Read More >Protecting your organization from outside threats should always be a top priority. However, you may need to shore up your security as we approach the holiday season. The Federal Bureau of Investigation (FBI) and the Cybersecurity and Infrastructure Security Agency (CISA) report an increase in devastating ransomware attacks during the holidays — when offices are normally closed. Below, we’ll discuss the 5 cybersecurity tips to protect your data during this vulnerable time.
Read More »Cybersecurity can be defined as the ways in which an organization protects itself against unauthorized access or unauthorized use of the organization’s network, private data, or assets. When organizations suffer data breaches and compromised systems at the hands of threat actors, they often look for ways to improve their cybersecurity posture, and cyber security books are a great way to do this.
Read More »Every October, people all across the U.S. celebrate a month full of cybersecurity awareness and education.
Read More »You’ve been told you need social engineering training, but as soon as you start researching what social engineering is, you’re hit with all these confusing terms and abbreviations.
Read More »With more companies switching to remote operations in light of COVID-19, bad actors are taking advantage of some gaps in businesses’ normal security posture. From pandemic-related phishing emails to malicious SMS messages, hackers are targeting your organization’s weakest link: security-uneducated employees working in less digitally safe home environments.
Read More »Amidst this uncertain time, CEOs everywhere are faced with an unnerving decision: to switch to remote operations or to close their doors. While the 2020 COVID-19 pandemic is certainly prompting more businesses to adopt temporary work-from-home policies, remote work was already growing in popularity for its diverse benefits.
Read More »The world has changed in the last few weeks. The novel coronavirus has turned business on its head, with organizations across the globe shuttering headquarters and enabling teams to work remotely. Many have adapted, quickly, to this change, but IT leaders have had to focus on how and perhaps have not yet had the opportunity to ask, “How secure?” This question is essential, and these strategies will help you educate your organization and ensure security in this new work reality.
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