Incident Response and Incident Management
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How an organization identifies, reacts, and recovers from security incidents by hackers or anyone else with malicious intent, is referred to as “Incident Response.” Mitnick Security has an organized approach toward managing the aftermath of security violations of your organization. If there is evidence to suggest a violation of your organization’s security posture, then a security incident has likely occurred and requires a response from you, or a qualified team such as the one Mitnick Security will provide. Security incidents can range from a simple policy violation, scans, compromises, denial of service attacks, and malware infestations, all the way to an insider stealing thousands of credit card numbers. Until investigated thoroughly, it is never clear what has truly occurred. Many organizations keep Mitnick’s Incident Response Team (a specialized subset of our Global Ghost Team™) on retainer, so that we have preknowledge of your environment and people, which allows for faster response times and fixes.
The Best Incident Response Team on Your Side
Mitnick’s Incident Response Team manages security incidents using a safe, thorough approach. When a suspected security incident takes place, our Global Ghost Team™ handles it in a professional manner that is consistent with your organization’s security policy, and consistent with local laws and regulations. We concentrate on gathering and maintaining quality evidence for any future legal action. However, the main overall goal of our Global Ghost Team™ is to allow your organization to control costs and damage associated with the incident, as well as recover in the least possible time. We will help you understand what happened and help you to ensure it does not happen again.
You will learn the amount and scope of the damage done to your assets and if they are recoverable. You will know how the incident should be contained so that other resources in your organization are not affected. You will be provided with a report that will help you understand the course of events that led to the security violation. You will know if any confidential information has been compromised during the incident. Our incident response team will provide you remediation in the form of recovery procedures that you should use to restore security and recover from the damages. We will perform forensics on the event so the details of the events that led to the security incident might be uncovered. The incident response team will also supervise the implementation of any additional security controls that are necessary to fill gaps identified during the analysis of the incident. By utilizing Mitnick’s Incident Response Team you will be a learning organization that will HARDEN your organization’s security with each such incident to prevent similar incidents in future.
For more information about our Incident Response Team, please browse the Mitnick Security Knowledge Base below.